Privacy Policy

Last updated: 13 August 2026

ROT4 Advanced Technology Solutions (“ROT4”, “we”, “us”) respects your privacy. This policy explains how we collect, use, protect, and share information when you visit our websites, contact us, request services, or communicate with us through WhatsApp and other channels.

1. Information We Collect

Contact and identity details such as name, company, phone number, and email address.
Enquiry, quotation, support, and service information you choose to provide.
WhatsApp message content, delivery status, and communication metadata necessary to provide messaging and support.
Technical data such as IP address, browser type, device information, cookies, and website usage data.
Transaction and billing details where required to deliver a purchased service. We do not store full payment-card details.

2. How We Use Information

Respond to enquiries, prepare quotations, deliver services, and provide technical support.
Send requested WhatsApp notifications, service updates, and customer-care messages.
Operate, secure, maintain, and improve our websites, systems, and services.
Prevent fraud, protect our legal rights, and comply with applicable law.
Send marketing communications only where permitted or where you have opted in. You may opt out at any time.

3. WhatsApp and Meta Services

When you communicate with ROT4 via WhatsApp, information is processed using the WhatsApp Business Platform provided by Meta. Meta may process data under its own terms and privacy policy. We use WhatsApp data only for the purposes described here and do not sell it.

4. Sharing of Information

We may share limited information with trusted hosting, communications, analytics, payment, and IT service providers solely to perform services for us. We may also disclose information when legally required. We do not sell or rent personal information.

5. Data Retention and Security

We retain information only for as long as necessary for the stated purposes, contractual obligations, dispute resolution, security, and legal compliance. We apply reasonable administrative, technical, and organisational safeguards; however, no internet transmission is completely risk-free.

6. Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction, or objection to processing of your personal information, and may withdraw consent where processing relies on consent.

7. Cookies and Third-Party Links

Our websites may use essential and analytics cookies. You can control cookies through your browser. Our sites may link to third-party websites whose privacy practices are outside our control.

8. Children’s Privacy

Our services are intended for businesses and adults and are not knowingly directed to children.

9. Changes to This Policy

We may update this policy when our practices, services, or legal requirements change. The latest version and update date will appear on this page.

10. Contact Us

For privacy questions or requests, contact:
ROT4 Advanced Technology Solutions
Cairo, Egypt
Email: info@rot4.com.eg
Phone: +20 127 060 7155 / +20 103 456 8848